By collaborating with Disprz, Amazon effectively addressed the need to enhance productivity among its extensive delivery workforce during peak seasons. Through the creation of a scalable, multilingual learning app, they successfully onboarded new delivery associates within a month, leading to significant improvements in key performance indicators and achieving an impressive 95% completion rate .
Amazon, a global e-commerce giant, tackled the challenge of enhancing the productivity of its extensive delivery workforce during peak seasons.
The collaboration resulted in a scalable learning app that handled concurrent users every 10 minutes. This multilingual platform not only facilitated coaching in nine different languages but also catered to Amazon's distinct operational verticals, leading to rapid onboarding, improved KPIs, and high completion rates for content modules.
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