Policies, Terms and Conditions

Updated on 1 April 2026 

At Heuristix Digital Technologies Private Limited along with our affiliates (“Disprz”), we are committed to conducting business with integrity, honesty, and transparency. This Business Partner Code of Conduct (“Code”) defines the non-negotiable minimum standards that we expect our Business Partners (defined as any vendor, supplier, customer, reseller, or strategic partner) to adhere to when doing business with or on behalf of Disprz. 

Disprz expects its Business Partners to not only comply with the letter of the law but also the spirit of ethical business practices as outlined in this document. 

• Business Partner: Includes all third parties with whom Disprz has a business relationship, including but not limited to vendors, suppliers, independent contractors, consultants, resellers, channel partners, and customers.
• Disprz Personnel: Includes all directors, officers, and employees of Disprz and its global subsidiaries.

Business Partners must:

• Comply with all applicable local, national, and international laws and regulations in the jurisdictions where they operate.
• Adhere to applicable export control, customs regulations, and economic sanctions.
• Strictly comply with all anti-money laundering and anti-terrorism financing laws.

1. Anti-Bribery and Corruption (ABAC)

   Business Partners must have a zero-tolerance policy toward bribery and corruption. You shall not:

   • Offer, promise, grant, or authorize any improper benefit (monetary or otherwise) to any government official or private party to obtain or retain business or an unfair advantage.
   • Provide facilitation payments (small payments to speed up routine government actions).
   • Offer gifts or entertainment to Disprz Personnel that could appear to improperly influence business decisions.

2. Fair Competition and Anti-Trust

   Business Partners must compete fairly and ethically. You shall not engage in:

   • Price-fixing, bid-rigging, or market allocation with competitors.
   • Illegal exchange of sensitive commercial information.

3. Conflict of Interest

   Business Partners must avoid even the appearance of a conflict of interest. Any relationship (financial, familial, or personal) between a Business Partner’s employee and Disprz Personnel that could influence a business decision must be disclosed in writing to the Disprz legal department.

Business Partners must treat all workers with dignity and respect.

• Prohibition of Forced Labor: You must not use or contribute to slavery, servitude, forced or compulsory labor, or human trafficking.
• Child Labor: You shall not employ workers under the age of 15 (or 14 where local law allows under ILO exceptions). Workers under 18 must not perform hazardous work.
• Non-Discrimination: Provide equal opportunities regardless of race, color, religion, gender, sexual orientation, age, physical disability, or ethnicity.
• Harassment-Free Workplace: Tolerate no form of mental cruelty, sexual harassment, or physical abuse.
• Wages and Hours: Comply with all applicable laws regarding minimum wage, overtime, and maximum working hours.

1. Data Protection

   As a SaaS provider, data integrity is paramount. Business Partners must:

   • Process personal data confidentially and only for legitimate, agreed-upon business purposes.
   • Implement robust security measures to protect Disprz and user data from unauthorized access.
   • Strictly comply with global data protection regulations (e.g., GDPR, DPDP Act, HIPAA where applicable).
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3. Intellectual Property (IP)

   Business Partners must respect the IP rights of Disprz and third parties. Any unauthorized use of Disprz’s trademarks, copyrights, or trade secrets is strictly prohibited.

• Occupational Health: Provide a safe and healthy work environment that meets or exceeds applicable standards.
• Environmental Responsibility: Minimize environmental pollution and seek continuous improvement in resource efficiency and waste reduction.

1. Monitoring

   Disprz reserves the right to audit or inspect Business Partners to verify compliance with this Code. Failure to comply may result in the immediate termination of the business relationship.

2. Reporting Violations

   If a Business Partner becomes aware of any unethical behavior or a violation of this Code (whether by their own employees or Disprz Personnel), they are encouraged to report it immediately.

   • Email: integrity@disprz.com
   • Confidentiality: Reports can be made in confidence. Disprz does not permit retaliation against anyone who makes a good-faith report of a violation.

By contracting with Disprz, the Business Partner acknowledges receipt of this Code and commits to ensuring that its own supply chain and subcontractors adhere to these same principles.