Empowering India's Financial Frontline: How Piramal Modernized L&D for Business Growth

Piramal Finance, a leading NBFC with 600+ branches across 24 Indian states, is on a mission to expand credit access across underserved markets. With a 10,000+ strong workforce (mostly frontline employees) the company needed to modernize its L&D strategy to keep up with rapid growth and evolving financial products.
To enable performance on the ground, Piramal Finance had to move beyond its rigid legacy LMS.
Challenges
- Manual Workflows and Disconnected Systems
- Low Engagement and Limited Mobile Access
- Weak Insights and Inflexible Content Delivery
Solution
Piramal Finance partnered with Disprz to power learning that’s fast, flexible, and field-ready. Through a mobile-first UX, automated workflows, and powerful analytics, Disprz helped streamline onboarding, boost engagement, and align learning to business needs.
Now, Piramal is building a high-impact learning culture; empowering India’s financial frontline to grow, perform, and deliver results at scale.
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