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Case Study

How Piramal Finance Halved Onboarding Time and Drove a 60% Surge in Learner Adoption with Disprz

Piramal Finance, is a leading Non-Banking Financial Company (NBFC) in India and a wholly owned subsidiary of Piramal Enterprises. With a mission to democratize credit access, it serves customers across 24 Indian states through 600+ branches, primarily catering to underserved and unserved segments. It has a growing workforce of over 10,000 employees, a majority of whom are distributed frontline workers operating across Tier 2 & 3 cities.

Surge in Learner<br>Adoption

Over 60%

Surge in Learner
Adoption

Reduction in<br>Onboarding Time

50%

Reduction in
Onboarding Time

Increase in Session<br>Duration Per Learner

100%

Increase in Session
Duration Per Learner

Locations Enabled<br>Mobile-first Learning

300+

Locations Enabled
Mobile-first Learning

THE CHALLENGE
Siloed-Rigid-Systems

Moving Beyond Siloed & Rigid Systems

As Piramal Finance scaled across India’s underserved financial markets, their learning ecosystem began to show its limits. The legacy LMS (Sumtotal), was built for compliance, not engagement. Onboarding thousands annually, launching new financial products, and upskilling a geographically dispersed workforce required more than what a traditional LMS could offer.

Piramal needed a smarter, more intuitive platform to unlock learning at scale. Key challenges included:

  • Disconnected Systems, Manual Overhead: Manual course assignments, limited automation, and weak analytics slowed down L&D workflows and made it hard to draw actionable insights. Poor content organization added to the inefficiencies, fragmenting discovery and delivery.
  • Limited Reach, Low Engagement: Without mobile-first access, AI-powered search or personalization, learner engagement lagged. For L&D, the lack of content creation tools limited their ability to deliver contextual, business-aligned learning. 
Highlights
Employees: 10000+
Location: India
Industry: Financial Services

Use cases:

Skills Development Employee Onboarding Extended Enterprise

Results:

Disprz-powered L&D led to a 60% rise in adoption and 50% faster onboarding, fueling frontline productivity and business growth

The Solution
Learning-that-Keeps-Pace

Learning that Keeps Pace

To support rapid growth and a distributed workforce, Piramal Finance turned to Disprz to deliver a more agile and accessible learning experience. Disprz brought together everything Piramal’s L&D team needed: intuitive mobile UX for field teams, powerful reporting and analytics, and automation to streamline assignments.

All backed by smooth integration with existing systems, Disprz became a single, smart hub for enabling performance on the ground.

  • Role-based Onboarding: End-to-end physical, virtual, and digital trainings auto-assigned by role and location ensured fast, consistent onboarding.
  • Smart, Scalable Ecosystem: Microlearning, smart search, and seamless HRMS (Darwinbox) and content integrations delivered relevant, accessible learning at scale.
  • Gamified Learning Engagement: Disprz’s Skill Wallet, a gamified rewards system on Piramal’s learning platform, fuels learner motivation with credits and badges, driving ongoing engagement and upskilling. 
The Results
target

Results Aligned with Business Goals

Partnering with Disprz delivered measurable impact for Piramal, driven by a modern, outcome-driven skilling ecosystem that drives continuous learning, higher engagement, and real business value.

  • Over 60% SURGE IN LEARNER ADOPTION reflecting long-term learner engagement and platform value.
  • 50% REDUCTION IN ONBOARDING TIME cut from 60 days to under 30 days, accelerating new hire readiness.
  • 100% INCREASE IN SESSION DURATION PER LEARNER indicating deeper engagement with learning content.
  • Learners across 300+ locations benefited from mobile-first learning, expanding access and driving consistent upskilling at scale.

Ready to see how leading enterprises use Disprz to build high-performing teams and drive business impact?