How the Department of Finance (Abu Dhabi) Improved Workforce Skills by Over 10% with Role-Based Learning Using Disprz

Before adopting Disprz, the Department of Finance’s learning efforts were spread thin and fragmented across departments. Teams juggled multiple content subscriptions, manually coordinated classroom sessions, and lacked centralized systems to track learner engagement or progress. 

Learning felt reactive, inconsistent, and disconnected from evolving workforce needs. Without a unified skilling platform, there was no clear way to measure learning outcomes, identify and bridge skill gaps, or scale capability building in a structured, future-ready manner.

• Manual Training Operations: Instructor-led training relied on time-consuming coordination making scale and consistency difficult.
• Siloed Learning: Employees accessed content from disparate sources, missing cohesive, role-relevant learning experiences.
• Lack of Learning Data & Insight: Limited visibility into learner engagement, skill proficiency, or the overall impact of training programs.

DoF partnered with Disprz to deploy a unified learning and skilling solution; transforming its approach to hybrid learning, skill-building, and performance alignment. Tailored enhancements for DoF’s vision included 70+ custom personas for contextual learning; Power BI dashboards for real-time analytics; white-labelled experience aligned with DoF branding; and seamless Single Sign-On (SSO) and HRMS integration via Azure Active Directory (Azure AD). Key pillars of the transformation included:

• Streamlined Blended Learning: Disprz enabled organization-wide Instructor-Led Training (ILT) coordination with centralized scheduling, automated approval workflows, and real-time tracking linked to performance metrics.
• Personalized, Role-Based Skilling: Disprz unified solution delivered curated, AI-powered learning journeys aligned to roles, integrating Go1 content and enabling manager-led upskilling initiatives.
• Multi-Level Skill Assessment: A tailored evaluation framework combined self-ratings, manager inputs, and TNA (training needs analysis) insights to map skill readiness across the organization.

Disprz has unlocked organization-wide and measurable value for DoF. With improved digital adoption and visibility, capability building is now embedded in everyday work. Digital-first learning culture now embedded across DoF’s workforce; supporting readiness, agility, and governance excellence.

• Over 10% SKILLS IMPROVEMENT in just a few quarters reflected the power of targeted, role-based upskilling across DoF’s 500-member workforce.
• 70+ CUSTOM JOB ROLES mapped to requisite skills are set up on the Disprz platform across Finance and IT to enable targeted, role-based skilling.
• 92%+ ENGAGEMENT RATE and over 75% in platform adoption, driven by curated content and a seamless learner experience.