Rewriting the Playbook: How HDFC ERGO Went Skills-First

HDFC ERGO, a joint venture between HDFC Ltd. and ERGO International of Munich Re Group, is one of India’s top general insurers. With 200+ branches across 170+ cities and a workforce of 11,000+, the company needed to shift beyond legacy learning systems to stay competitive in an increasingly digital, skills-driven industry.

To future-proof its workforce and align L&D with business outcomes, HDFC ERGO decided to go skills-first.

Challenges

Lack of skills data and personalization
Low engagement and limited learning visibility
Inefficient previous platform with poor mobile experience

Solution

By partnering with Disprz, HDFC ERGO overhauled its traditional learning system and built a skills-first learning ecosystem. Using role-to-skill mapping across 200+ roles, Disprz enabled personalized skilling journeys, capability tracking, and real-time analytics; all delivered via a mobile-first platform.

This transformation empowered L&D teams to link learning directly to business impact, improve workforce readiness, and deliver role-based training at scale. Today, HDFC ERGO is building a future-ready workforce powered by data, driven by skills, and aligned to long-term growth.

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What people are saying

We onboarded Disprz as a learning platform 2 months ago, and the experience has been smooth. The platform enables easy integration with any learning provider, thereby allowing learners to seamlessly browse content and upgrade their knowledge. Kudos to Disprz team for their action orientation and quick resolution to any query

Isha Monga

Manager - HR, Go-MMT Group

At Jumbo, we wanted to empower our employees by democratizing learning. With Disprz’s model & exceptionally well-curated stock, and the brilliant analytics it enables, it was only natural to partner with them in our Digital Learning Journey. We are quiet confident that their new-age, multidimensional mobile learning will help us realize our goal of establishing a learning culture geared toward the digital natives at Jumbo!

Shishir Jha

CHRO, Jumbo Group

Disprz provided a one-stop solution to meet all the learning needs of employee onboarding, training, and development of both our frontline & knowledge workers. This helps us pivot quickly to meet the changing pace of upskilling & reskilling needs of our workforce to deliver a superior customer experience.

Priyanka Agrawal

Head of HR for central functions and Retail Learning, More Retail Private Limited

We are glad to partner with Disprz, which has enabled us to take our mobile learning application to the next level. Their app is advanced and has a range of features such as personalization, an intuitive visual interface, learning recommendations, etc. In the upcoming weeks and months, we eagerly look forward to harnessing the full range of exciting features and building a culture of continuous learning.

Vibhash Naik

Chief Human Resource Officer, HDFC Life

Our company focuses on building a culture of learning as it considers every employee a crucial asset and is committed to their personal & professional development. We partnered with Disprz to leverage their feature-rich centralized learning platform to improve our onboarding process, provide mobile-led training, create and push relevant content, explore self-enrollable content, and more.

Sri Gowri

Human Resource Manager, Duopharma

Employee learning & development at Paragon Technology & Innovation focuses on building soft skills like time management, leadership and a problem-solving mindset. We have partnered with Disprz as it's a user-friendly learning platform that helps track & monitor learner progress. It has helped us elevate our L&D ecosystem with access to diverse content relevant to us. We are eager to harness the complete range of features such as the SkillsArchitect & SkillBuilder in upcoming months.

Larolina Khoirunnisaa

Management Trainee Human Resources, Paragon Technology & Innovation

Rewriting the Playbook: How HDFC ERGO Went Skills-First