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Case Study

Traveloka Modernizes Workforce Learning and Drives Continuous Capability Building with Disprz

Traveloka, based in Indonesia, is Southeast Asia’s leading travel platform, enabling consumers to discover, book, and enjoy a wide range of travel experiences. Its offerings span flights, buses, trains, car rentals, airport transfers, hotels, cruises, attractions, and tours. With around 2,500 employees, Traveloka serves travelers across Southeast Asia through a broad, digital-first travel ecosystem.

Platform Adoption

93%

Platform Adoption

Course Completion Rate

90%+

Course Completion Rate

Departments Engaged

156

Departments Engaged

THE CHALLENGE
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Moving Beyond Manual Learning

As Traveloka grew, its learning ecosystem needed to support new-hire onboarding, compliance, and continuous people development without adding administrative complexity. Its previous LMS (Workday) setup required significant manual intervention from L&D, limiting the team's ability to focus on strategic capability building. Traveloka needed a more automated approach that could deliver structured learning at scale, organize content around workforce needs, and support emerging priorities such as enterprise-wide AI development.

  • Manual Learning Administration: New-hire and recurring training required manual L&D intervention, limiting scalability as learning needs grew.
  • Fragmented Learning Content: Growing learning needs required one organized destination for employees to discover relevant content opportunities.
  • Training to Continuous Learning: Traveloka needed to expand beyond onboarding and compliance into continuous development and workforce-wide AI learning.
Highlights
Employees: 2,500+
Location: Indonesia
Industry: Travel & Tourism

Use cases:

Skills Development Compliance Training Employee Onboarding

Results:

93% platform adoption and 90%+ course completion, supported by automated learning journeys and continuous capability building.

The Solution
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Automation-Led Learning at Scale

Traveloka adopted Disprz to create automated and structured learning experience across its corporate workforce. Self-paced modules, journeys, and content collections support onboarding, compliance, and continuous learning at scale, while integrations with Darwinbox and LinkedIn Learning connect employee data and external content. The ecosystem also supports strategic capability building through programs like “AI for Traveloka - MAY the AI Be With You,” bringing AI literacy, responsible usage, and practical application into workforce development.

  • Automated Learning Journeys: Journeys and workflows automate new-hire and recurring learning, helping the right programs reach employees consistently while reducing manual administration for L&D.
  • Collections & Self-Paced Learning: Topic-based collections and self-paced modules create an organized learning library across onboarding, compliance, functional development, and emerging skills.
  • Connected Learning Ecosystem: Darwinbox integration keeps employee data synchronized, while LinkedIn Learning expands access to external content within Traveloka's broader learning ecosystem.
The Results
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Impact Across the Workforce

With Disprz, Traveloka has transformed manual, admin-heavy learning into an automated, always-on ecosystem, freeing L&D to focus on strategic priorities while creating a more structured, accessible, and scalable approach to workforce development across onboarding, compliance, continuous learning, and emerging capability-building needs.

  • 93% PLATFORM ADOPTION RATE across 1,900+ learners, demonstrating strong workforce uptake of Traveloka's structured learning ecosystem.
  • 90%+ COURSE COMPLETION RATE reflecting consistent learner follow-through across onboarding, compliance, development, and other learning programs.
  • 156 DEPARTMENTS ENGAGED showing that learning participation extends broadly across the organization.
  • 17,737+ MODULE ENROLLMENTS across all learning programs, including 9,600+ enrollments from the “AI for Traveloka” initiative.

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