How to Decentralize L&D: The 70-20-10 Framework in Action | Riel Gutierrez

Episode Description

What happens when you're two years into your career and asked to build a learning strategy for an entire organization?

In this episode of Humanly Speaking, Riel Gutierrez, L&D Business Partner at GoTyme Bank Philippines , opens up to our Co-Founder and COO Kuljit Chaddha about a journey that moves from navigating authoritarian workplaces to championing employee-centric learning cultures, all while pursuing a Master's in Educational Psychology.

Riel's narrative is anchored in an unshakable belief that learning is not a function or a department — it is a way of life. Her experiences challenge leaders to reconsider how they build psychological safety, develop learning infrastructure, and use AI as a tool that amplifies human capability rather than replacing it.

"AI will not replace you. The person who knows how to use AI will replace you." — Riel Gutierrez

What You'll Learn in This Episode

• The Leadership Mirror Effect: How exposure to both authoritarian and empowering leaders early in your career shapes the kind of leader you decide to become — and the kind you refuse to.
• Strategy vs. Plan: Why a two-year-old professional was tasked with building a company-wide L&D strategy, and the pivotal lesson that frameworks alone do not make a strategy.
• The Courage to Speak Up: How psychological safety and organizational culture determine whether great ideas ever see the light of day — and what it takes to find your voice in a leadership room.
• The 70-20-10 Learning Framework: How Ria anchored GoTime's entire learning culture around this model — and why decentralizing learning from HR to the individual is the most powerful shift an organization can make.
• AI as Amplifier, Not Replacement: Why the real competitive edge belongs to professionals who treat AI as a thinking partner, not a crutch — and how to use it to sharpen strategy, not substitute it.

Watch it now: https://youtu.be/oXI4wkbPu8o