What is the Kirkpatrick model of training evaluation?
Quick answer: The Kirkpatrick model evaluates training on four levels, from immediate reaction to business impact. Reaction: did learners find it engaging and relevant? Learning: did they gain the knowledge or skill? Behavior: are they applying it on the job? Results: did it move business outc…
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The Kirkpatrick model evaluates training on four levels, from immediate reaction to business impact.
- Reaction: did learners find it engaging and relevant?
- Learning: did they gain the knowledge or skill?
- Behavior: are they applying it on the job?
- Results: did it move business outcomes?
It is the most widely used evaluation framework; the real value sits at levels 3 and 4, where behavior change and results are proven.
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