Webinar
The Business of Learning: Learners as the new-age consumers of L&D
Webinar Speakers
Kuljit Chaddha
Co-Founder and COO -Disprz
Harpreet Pannu
Director & Head - Sales & Marketing Academy, CiplaPodcast: L&D Leadership Insights
Consumer demands today revolve around seamless digital experiences, fast outcomes, and instant gratification. We expect our groceries to be delivered to our homes in less than 10 minutes. We prefer to pay using mobile payment platforms like Google Pay, without the need to carry physical wallets or cash. Despite having short attention spans, we indulge in binge-watching Netflix series.
To keep consumers engaged, organizations now aim to provide user interfaces and experiences that are similar to popular consumer apps like Uber and Swiggy. However, creating effective learning experiences remains a challenge. The traditional push-based approach to learning and the need to engage learners are significant hurdles.
Join us in our conversation with Harpreet Pannu, Senior Director and Head, Sales & Marketing Academy, OIB, Cipla who will help us get insights on ‘The Business of Learning: Learners as the new-age consumers of L&D’. Harpreet brings over 24 years of extensive experience in marketing and L&D leadership roles, making her a true expert for our discussion topic for this podcast.
In this podcast, we will discuss Harpreet’s journey so far across her roles, trainer, and learner needs with the evolving L&D landscape, personalization as part of modern L&D practices, the role of AI in making teams and processes more agile, and much more.